Dear Shopper,

Thank you very much for shopping with Syomirizwa Gupta. If you have any
questions, please don’t hesitate to contact us.

• Do measure yourself, and refer to our size chart provided before placing your order(s). This is to avoid any unnecessary exchange processes
• Returned item/s must be unworn, unstained, unwashed, unaltered and with tags attached. Upon receipt of returned item/s, we reserve the right to deny return/refund if the items do not meet the policy requirements
• Any item/s we receive that are worn, stained, washed, altered and without tags can be returned back to .you if you wish and at yourown cost.

       Please note that refunds will only be accepted if they aremade within 7 days of receiving your item.

• Refunds will be made within 7-10 working days upon receivingyour item/s.
• Any parcel returned after the prescribed time frame shall be refused and returned to the sender.
• The item/s must be returned to:

            SYOMIRIZWA GUPTA

            282 LORONG MAAROF

            BANGSAR

            59000 KUALA LUMPUR

    EXCHANGES

•  We offer exchanges for sizes of the same design.
• If your size is unavailable, we will offer you another design with the same value of money paid
• We do not offer exchanges for international orders, but we will offer store credit.
• We do not offer returns or exchanges for sale items.

    DEFECTIVE ITEMS

• Our products go through strict quality control. If there are anydefects, we will exchange the defective item for a new one.
• If your size is unavailable, we will offer you a full refund.

    REFUNDS

• Refunds will be made with the original mode of payment.
• Refunds will take up to 7-10 working days upon receiving your item/s.
• Instructions will be sent to you once we have received your item/s.